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Your Starter Kit Includes the following: |
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FREQUENTLY ASKED QUESTIONS
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Here are answers to
some commonly asked questions
- HOW DO I RE-ORDER?
We have enclosed an order form for your convenience. You may fill it out and fax it to the number onthe form, or call us to re-order.
- HOW DO I EDUCATE MY STAFF?
At anytime you may contact Joe Coletta, our Director of Education. He can set up a webinar or let you know more about our upcoming courses. Contact Joe at joecoletta@whatsmyfoottype.com or 1(203)725-6790
- HOW DO I KNOW IF I'VE GIVEN MY PATIENT THE CORRECT SIZED FOOT ORTHOTIC?
Fitting instructions are enclosed. For further assistance please feel free to call your sales representative.
- CAN QUADRASTEP™ ORTHOTICS BE MODIFIED?
Yes. You can modify a QuadraStep orthotic in any way you would modify or adjust a custom orthosis,with one exception. QuadraStep™ orthoses are composed of a thermoplastic rubber and cannot beheat adjusted. If you would like us to assist you with modifications or have a topcover added, we cando this for an additional fee.
- WHAT KIND OF INSTRUCTIONS DO I GIVE MY PATIENT?
You may duplicate the enclosed patient information card, or you can print information from our website www.whatsmyfoottype.com to hand to your patient.
- SHOULD I DISINFECT FOOT ORTHOTICS BETWEEN PATIENTS?
If you are using your orthotics as a fitting tool, please disinfect with any topical disinfectant you arecurrently using between patients. Once your patient has purchased their orthotic, they can be
cleansed with soap and water.
- MAY ORTHOTICS BE RETURNED?
Unused product, in its original packaging, may be returned for credit within the first 30 days of invoicing.
Shipping will also be credited to your account for any returns due to our error, otherwise shipping is your responsibility.
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To download a a copy of this information
click here
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RX24 Quadra Step System Starter Kit
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The Starter Kit is the best way to get started with the RX24 Quadrastep System.
With a complete fitting inventory, it provides the practitioner with
the tools necessary to begin dispensing biomechanically based orthoses
immediately.
What’s included:
- 30 pairs of orthoses covering all size ranges and foot types
- Patient Educational Poster
- Free Training
- Customization of your kit is available – you pick the types and sizes you want!
Ordering Information
Ordering your Quadrastep Starter Kit and replacement pairs is easy:
- Call 877 RX24NOW (792-4669)
- Download order form and fill it out completely.
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- Fax order form to (203) 758-8394
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Tech Support
If you need assistance foot-typing and selecting the appropriate Quadrastep Orthosis,
help is available! Whether you have a simple question, or a complicated
gait video you would like evaluated, we are here to help. Here is how
we can help:
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Convenient QuadraStep System™ Orthotic Storage Drawer Unit is included in the Starter Kit
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Instructional Cards
included in Package |

19 x 27 Laminated
Six Quad Instructional Poster
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